Cloud and operations

Management, support and modernisation

We run what we launch: keep it working, keep improving it, and modernise it without a risky big-bang rewrite.

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What we deliver

Ongoing management, support and improvement for live products, stores and sites, and step-by-step modernisation of legacy systems, including AI-assisted code migration with Claude Code.

Support you can hold us to

Ongoing management covering monitoring, updates and security patches, bug fixes and continuous improvements, with response times written into the agreement and a named lead.

Domain, DNS, certificate and subscription housekeeping, so a lapsed renewal never takes your site offline.

Modernisation in increments

We audit what you have, then replace it piece by piece behind stable URLs and interfaces, keeping the business running throughout. Search rankings are protected with redirects and parity checks.

For codebase migrations we use agentic engineering tools such as Claude Code to speed up the mechanical work, with engineers reviewing every change and tests guarding behaviour.

Example

We manage THE SUNYA's e-commerce on Shopify day to day, and the GreenBerg Enterprises site we built on Wix was succeeded by the Next.js platform we built for Greenberg Engineering.

Typical deliverables

  • Ongoing management with agreed response times
  • Monitoring, updates and security patching
  • Domain, DNS, SSL and subscription management
  • Codebase and platform audits
  • Incremental migration plans
  • AI-assisted code migration with review and tests
  • SEO-safe redirects and parity checks

Tools we typically use

  • Claude Code
  • GitHub Actions
  • Next.js
  • Vercel
  • Wix Studio
  • Shopify
  • Error tracking and uptime monitoring

If your team already runs a different stack, we work within it. These are defaults, not requirements.

Claude and Gemini

Where Claude and Gemini fit

We build on both model families and choose per task, on evaluation results, cost and latency, inside the cloud you already use.

Claude

by Anthropic

Claude Code speeds up the mechanical work of a migration (codemods, upgrades, test scaffolding) while engineers review every change.

Gemini

by Google

Gemini Code Assist for teams standardised on Google tooling, and Google Cloud modernisation paths for GCP targets.

Together. Tests and staged rollouts guard behaviour, whichever tool wrote the change.

Phases and team

How an engagement typically runs

Ongoing support; migrations typically 6–16 weeks, delivered by a small senior pod, with progress you can see as it is built. Pip tailors the working model to your team.
  1. Audit

    Code, hosting, accounts, domains and renewals: what you have and what is at risk.

  2. Stabilise

    Fix the urgent issues, put monitoring and backups in place and move accounts into your name.

  3. Modernise in increments

    Replace what needs replacing piece by piece, behind stable URLs and interfaces.

  4. Manage

    Ongoing management: updates, security patches, fixes and a steady stream of improvements.

Typical team

Engagement lead, senior engineers and a QA engineer

Pricing

Priced to your scope and market.

Every project is priced to its scope and market. Pip gives you a tailored range in minutes, and the final number comes in a written proposal.

Hosting, subscriptions, licences and AI usage are billed to your own accounts at cost, estimated up front.

How pricing works

Related work

Where we've done this

  • THE SUNYA storefront: festive-sale hero slideshow under the brand navigation
    Live

    Shopify e-commerce, built and managed end to end · Premium apparel from India

    • E-commerce
    • Shopify
    • D2C
  • Greenberg Engineering home page: “Create the future with us” beside the Greenberg monogram on black
    Live

    Corporate platform on Next.js · Engineering and infrastructure

    • Next.js
    • Corporate platform
    • Engineering

FAQ

Management and support: common questions

Ask Pip if yours isn't here.

Yes. We start with a paid audit of the code, hosting and accounts, then agree a support plan or a fix list.

Pip · Softpiper's AI

Ask Pip

Get a tailored range in a couple of minutes

Pip is Softpiper's AI. Describe the project and it will ask a few questions, give you a tailored price range for your scope and market, and book a call with the team.