Our system has no API. Can you still integrate it?

Often, through exports, database views, email or file drops, or the vendor's partner interfaces. We assess the options and risks before committing to one.

Who maintains integrations when vendors change their APIs?

We can, as part of ongoing management, with monitoring that flags breaking changes early. Otherwise we document everything so your team can.

Data, automation and integrations

Integrations and APIs

Connect your CRM, ERP, commerce, payments and messaging so data moves once, correctly.

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What we deliver

We design and build integrations and APIs that connect the systems you already run (CRMs, ERPs and accounting, commerce, payments, calendars and WhatsApp) plus MCP servers that let AI agents use them safely.

What we connect

CRMs such as HubSpot, Zoho and Salesforce; accounting and ERP, including TallyPrime; commerce platforms such as Shopify; payment gateways such as Razorpay and Stripe; Google Workspace and Microsoft 365; and messaging through the WhatsApp Business Platform.

Where a vendor publishes an official API or MCP server we use it; where none exists we build a thin, well-tested connector.

Built to keep working

Idempotent webhooks, retries with backoff, dead-letter queues and alerts, so a failed sync is noticed and recovered rather than silently lost.

MCP servers with strict, least-privilege tools let Claude- and Gemini-powered agents read from and act on your systems without broad access.

Example

THE SUNYA's store brings together Razorpay Magic Checkout, Judge.me reviews, hCaptcha and Google and Microsoft analytics on Shopify.

Typical deliverables

Integration map and data contracts
API design and documentation
Connectors, webhooks and sync jobs
MCP servers for AI agents
Monitoring, retries and alerting
Runbooks and handover

Tools we typically use

REST and GraphQL APIs
Webhooks
Model Context Protocol (MCP)
HubSpot, Zoho and Salesforce
Shopify
Razorpay and Stripe
TallyPrime
WhatsApp Business Platform
Google Workspace and Microsoft 365

If your team already runs a different stack, we work within it. These are defaults, not requirements.

Claude and Gemini

Where Claude and Gemini fit

We build on both model families and choose per task, on evaluation results, cost and latency, inside the cloud you already use.

Claude

by Anthropic

Agents that act on your systems through MCP servers with tightly scoped, least-privilege tools.

Gemini

by Google

Gemini in Google Workspace and Gemini Enterprise connectors for search across business systems.

Together. The MCP servers we build let Claude- and Gemini-powered agents read from and act on your systems without broad access.

Phases and team

How an engagement typically runs

4–10 weeks, delivered by a small senior pod, with progress you can see as it is built. Pip tailors the working model to your team.

Map
An integration map and data contracts for every system involved.
Build
Connectors, webhooks, sync jobs and MCP servers with least-privilege access.
Harden
Retries, dead-letter queues, alerts and runbooks, so failures are noticed and recovered.
Maintain
Optional ongoing maintenance that catches vendor API changes early.

Typical team

Integration architect, integration engineer and a QA engineer

Pricing

Priced to your scope and market.

Every project is priced to its scope and market. Pip gives you a tailored range in minutes, and the final number comes in a written proposal.

Hosting, subscriptions, licences and AI usage are billed to your own accounts at cost, estimated up front.

How pricing works

Related work

Where we've done this

All work

Case studyLive

THE SUNYA

We built THE SUNYA's online business on Shopify and run it for the brand: a bespoke theme, Razorpay Magic Checkout, INR/USD pricing and custom features such as virtual try-on, with a headless storefront now in progress. Every page carries a “Powered by Softpiper Solutions” credit.

Whole e-commerce business built and managed by Softpiper
Bespoke Online Store 2.0 theme, not a theme-store template
Custom features, including virtual try-on (VTO)

Read the case study Visit live site

FAQ

Integrations: common questions

Ask Pip if yours isn't here.

The Model Context Protocol is an open standard for connecting AI models to tools and data. You need it if you want AI agents to use your systems. Many vendors now publish official MCP servers, and we build custom ones with tightly scoped permissions.

Related services

All services

Pip · Softpiper's AI

Ask Pip

Get a tailored range in a couple of minutes

Pip is Softpiper's AI. Describe the project and it will ask a few questions, give you a tailored price range for your scope and market, and book a call with the team.